© KnowledgeBankERP International 2011 KnowledgeBankERP supports Outcome-focused Performance Management solutions; with primary focus being in the areas of: Role Accountability Mapping™  Multi-sphere/Sector M&E Frameworks  Outcomes-focused M&E + Reporting  Strategic Planning Cycle  Performance Management  Service Standards Management  Service Delivery Restructuring  Results-based management systems Service Delivery Improvement Planning  Unlocking Service Delivery through effective governance with Role Accountability Modeling We unlock effective outcome-focused governance in the Public Sector - efficacy being defined as the extent to which all resources are focused on achieving the strategic intent of Government. Our approach aligns and focuses the deployment of all effort and resources by capturing the minds and wills of everyone involved, facilitating a practical understanding of Service Delivery Outcome- focused purpose in everything that is done. This is achieved through a simple, practical process, supported by unique, powerful web technology, that builds a multidimensional visualisation of the way the Department, Municipality, Sector or cross-cutting Programme delivers its outcomes-focused Mandate. The implementation of KnowledgeBankERP brings about a Purpose-centered paradigm shift in the way individuals, at all levels in the organisation see their daily activities. Instead of a silo’ed functional view, they rather see their purpose in terms of how they contribute to the whole organisation meeting Service Delivery Mandates in conjunction with other cross-cutting sustainability and strategic goals. The Collaborative Structure view provides a sustainable method of aligning all aspects of functionality, at all levels, to a single set of Outcome goals using a Web 2.0 dynamic Role Accountability Model for individual officials to measure and report their impact through. Overview Sustainable Solutions Improving governance by: -  Focusing the efforts of all officials on common key outcomes. -  Aligning daily activities and Performance to Strategic Goals. -  Defining the information requirements of Functionaries. -  Aligning Monitoring, Evaluation and Reporting to Strategic goals. -  Formalising Client expectations and Service Standards. -  Aligning Business Processes and Procedures to organisation-wide goals and perspectives. . Public Sector Service Delivery We can do it on the field  - Now let’s do it   where it counts